The last.fm post

Martin Stiksel of London-​​based music net­working site last.fm tells me that the company will release a new and improved version of its software tomorrow. Currently, the site uses a set of plug-​​ins to report your playing habits to the company’s massive database. And a stan­dalone player that plays you recom­mend­a­tions according to what it has gleaned about your tastes. It does this by using its “giant computer brain” [sic] to look at what you play, and then at what people who like the same things as you also play.

The company also plans to change the name of its plug-​​in from ‘audi­o­scrob­bler’ to ‘scrob­bler’. “It will scrobble your music,” says Stiksel, almost main­taining a straight face.

So is this Web 2.0? After all, you don’t even need to visit the site to benefit from its recom­mend­a­tion service, let alone social network with anyone. “Well, yes, I think so,” says Stiksel. “it’s a web applic­a­tion so it’s in line with that part of that trend. Also, it’s com­bining the know­ledge of all of our users in a ‘wisdom of crowds’ way. No music journ­alist could have the know­ledge required to keep making new recom­mend­a­tions to all of our users. All people together know more than one person could ever know.” Last.fm also encour­ages users to form groups and blog about their favourite music, offering free space to every user. This approach dif­fer­en­ti­ates last.fm from Pandora, a rival internet radio company. Pandora employs a team of editors to cat­egorise and sub­cat­egorise music in order to provide music recom­mend­a­tions with qual­ities in common to a group or song you suggest to it. The jury is out on which provides the better recom­mend­a­tions, but last.fm wins on its Web 2.0 credentials.

Can you make any money from last.fm? I always ask this question, even when I know the answer. “We have advert­ising on the site. We’re working reg­u­larly with 10,000 record labels to supply the music so we have pretty close rela­tion­ships with many of them. We some­times have dif­fi­culties with some labels, though. Some record com­panies are very sus­pi­cious of any internet music venture. They think we’re all pirates,” he grins. Or I think he is grinning: this is a phone con­ver­sa­tion. There’s also money from sub­scip­tions. Users can upgrade their account for a £1 a week to get rid of the adverts and get priority when the server is being heavily used.

“We want to be able to sell music down­loads, as well. It seems like a good idea — we intro­duce people to new music, and then hope­fully, we can intro­duce a mech­anism so the users can purchase the track they’re listening to. If we can make it quick, simple and inex­pensive, I think that will work. We have some obstacles, though. We really don’t like DRM pro­tected music, but the labels have a hard time accepting that. They think it will lead to piracy.”

I tell Stiksel that I am a regular user of the service. “You want to be careful who you tell that to”, he laughs. “People like to go and look at other people’s pages to see what they’ve been listening to. We call it audio­stalking. Like when you go to someone’s house and the first thing you do is look at their bookcase and record col­lec­tion. You think it gives you an idea of what sort of person they are. We have a lot of funny stories of people trying to defend what’s on their page — ‘Oh it was my little brother’, they’ll say, or ‘oh, that came on by accident’”.

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