The rudeness of success

Dan Gilmore won’t be giving second chances to those who snub him…Bubble Behavior Coming Back?:

Bubble Behavior Coming Back?
June 21st, 2006 Dan Gillmor’s Blog, by Dan Gillmor, on 06/​20/​06 at 05:10 AM

Back in the 90s bubble times, area res­taur­ants were always crowded and fre­quently over­booked by managers. One we liked a lot in Palo Alto (for the food) routinely made us wait 45 minutes for a table even when we had a reser­va­tion. We stopped going.The same kind of thing applied to a taxi company I used to use in San Jose, which during the bubble era treated a previous reser­va­tion as some­thing it might consent to honor if a driver felt like it.In both cases I wrote off the busi­nesses as greedy. I didn’t pat­ronize them again, espe­cially when the bubble burst and they no longer had as many customers.

The valley economy has clearly come back to some degree. I haven’t seen the same level of I’ll get mine behavior, but I wonder if people’s memories will be short.

All I know is that two mer­chants lost my business, irrevocably.

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