Craving Attention?

The like­li­hood is that — in this day and age — your atten­tion is stretched fairly thin. The law of inform­a­tion states that, “the rapid growth of inform­a­tion causes scarcity of atten­tion”. Few would deny that there’s been an explosive growth of inform­a­tion over the last few years. It’s estim­ated that the average consumer is exposed to around 8000 mar­keting messages a day.

What some people are saying as a con­sequence, is that since it is their atten­tion, and not inform­a­tion that is a scarcity, then that atten­tion is worth cold, hard cash. You want some time to talk to me about your new product or service? Fine, you can pay me to listen.

The mech­anism for this to happen remains unclear, but one idea proposed is that we start col­lecting our own atten­tion data. We might then sell or lease this inform­a­tion to mar­keters and thus they’d be able to target us with relevant information.

Not everyone is entirely thrilled about this plan. If you were a media producer, for example, used to selling an inventory of eight million page views for tra­di­tional banners, then this atten­tion malarkey is some­thing you’d rather just went away. You might also be rather con­cerned about whether this sort of approach can work. A lot of brands are looking for a rela­tion­ship with cus­tomers. If they’ve obtained that with money, how much real atten­tion are you actually likely to get?

A tangled web indeed. So that’s why we at NMK have organ­ised tomorrow’s Beers and Innovation event, The Attention Seekers. George Nimeh, is the chair and we’ve got some clever pan­el­lists: Chris Seth, MD of Piczo; Sam Sethi of Vecosys; and Alan Moore, co-​​author of Communities Dominate Brands.

If you’re in town, do sign up and come out for a subtle mix of intel­lec­tual stim­u­la­tion and alco­holic tranquillisation.

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4 comments to Craving Attention?

  • Being someone with ADD, I barely got through your article on inform­a­tion overload. :)

    Seriously though, inform­a­tion is consumed when it is wanted. That is why we can have illit­er­ates in an age of instant access to information.

    Information overload is when I am forced to take on more than I want, like when I am stuck with a bore at a party talking about how he recon­structed his Atari com­puters into a home based network! Ugh! :)

  • Hey Bob,

    Good anecdote for you:

    Alan Moore, at the event last night, talked about his four-​​year-​​old son who announced he could spell L-​​O-​​A-​​D-​​I-​​N-​​G. Great, he said, and the boy spelled the letters out cor­rectly. Alan was very chuffed for a moment.

    But then the boy wanted to know what the three dots meant.

  • If I were his father, I’d say, “Great Attention Span!“
    :)

  • We have here in China even bigger problems!

    I teach in China and our Business School students have just launched an ambi­tious new Web 2.0 concept, called “the Krem Trekker Diaries”. It has really triggered a craze back here.

    It’s an inter­active adven­ture pub­lished twice a week. The readers give advice to the prin­cipal char­ac­ters and influ­ence the story by voting. Then the story is pub­lished in English.

    The venture has so far been a non-​​commercial and the ultimate goal has been to give the students a — so far unheard — global voice. However, now as there are thou­sands of daily visitors the inti­ators start to realize that they may have a really powerful inter­active channel. By voting the readers give inform­a­tion (in a country where consumer surveys are for­bidden) and at the same time they can be fed with product place­ment or with whatever com­mer­cial messages (the hero don’t drive a car — he drives a Buick)!

    The English pages (with the access to the Chinese ones) are at: http://www.kremtrekker.com

    Mauri G Gronroos
    Associate Professor
    of Knowledge Management
    and Intellectual Property Rights
    361021 Xiamen, P.R.China

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