Who Uses Social Networks, and How?

It’s a genuine question. No rhetoric here.

I am working on a con­tri­bu­tion to a white paper being prepared by Hotwire PR via Drew Benvie — my par­tic­ular chapter is ‘Who Uses (online) Social Networks, and How?’

I have a feeling that my first stab at the answer — ‘lots of people in all sorts of ways’ — won’t stretch to 1000 words, so any con­tri­bu­tions, quotes, intro­duc­tions to eminent scholars and links are very welcome. By next Tuesday. I’m also con­sid­ering its economic import­ance to UK, plc.

I suspect that my original answer is probably right, con­sid­ering there are networks for old people, babies, dogs, zombies and pretty much everyone in between. However, some uses are likely to be more common than others. For the purposes of this article, I’ll define online social networks as web sites that allow users to create personal (and often per­son­al­ised) profiles on their own pages within the site and also to com­mu­nicate with and befriend other members, thus artic­u­lating and visu­al­ising their social networks.

Economic import­ance is tricky, too. Most stories from official sources are along the lines of “£10bn a day lost pro­ductivity due to Facebook”. On the other hand, how much money has been saved on things like research time, recruit­ment fees, knowledge-​​sharing, advert­ising and general strength­ening of loose ties which one day lead to money changing hands?

Anyway, over to you. You can reply via email, if it’s a secret.

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2 comments to Who Uses Social Networks, and How?

  • Hi Ian. Very inter­esting, would be great to see report when it is done. Let us all know!

  • One thing I find, for myself and not sur­pris­ingly others in similar lines of work, is that social networks serve as a useful altern­ative to in-​​person networking.

    I’m an inde­pendent con­sulting in the training/​learning realm. In the past, many of my pro­fes­sional contacts had their origins in face-​​to-​​face situ­ations, such as work­shops, seminars, meetings of pro­fes­sional organizations.

    The local-​​chapter-​​monthly-​​meeting model seems to be breaking down (I say this after a stint as pres­ident of a local chapter), and for me to attend the annual shindig of the society I value most highly would set me back at least $2,500 — which is a lot of value to justify.

    I have made many long­standing pro­fes­sional contacts through a listserv I used to par­ti­cipate in; more recently I’ve done the same through blogging and in par­tic­ular through com­menting on the blogs of others. In the past month, I’ve joined Facebook (invited by one of those blogger acquaint­ances). I see it as one more poten­tial channel (there are no guarantees).

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