Wings of a Blog

Quick report from last Friday’s Fuel con­fer­ence. It was a well-​​​​planned day which I thor­oughly enjoyed, so well done to Ryan, Keir and the Carsonified team. It was also good to meet up again with a couple of fellow bloggers. Andrew from Imagination has written already about the atten­tion to detail shown in the design of

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A Last Note on the Carphone Warehouse Incident

If you need the history — I had a big problem with the company (blogged here), which was resolved the day after I wrote a post about it on this site (blogged here).

A lot of people might see this as a victory for blogs and bloggers. I’d agree, sure. But, on reflec­tion, I think it’s more of a victory

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How Carphone Warehouse Regained My Trust

This post is a follow-​​​​up to the last, rather less com­pli­mentary one, Goodbye, Carphone Warehouse, You Lied and Cheated

At 10am this morning — and it’s Saturday on a bank holiday weekend, you’ll note, I got a call from Sarah, a customer services manager at Carphone Warehouse. She gets Google Alerts for mentions of the company’s name on

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Upgrade to WordPress 2.3.1

If this is here, then my upgrade to the latest version of WordPress and a new theme won’t have been a complete disaster. If it isn’t here, then let’s keep it to ourselves, eh?

The newest thing is native support for tags, as well as cat­egories. Everything is mis­cel­laneous, of course (check this fant­astic video 

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I am worse than Simon Collister

It took a lot to say that, but I’m a big man and I do this for a living, and I have to agree:

I know I keep going on about this… but I have no time to read feeds or blog anymore. Work has en[c]roached too far. Tonight I sat down to catch up on 3,000 unread feeds and realised the feeds aren’t

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Clients in the Wild

Just struck me, in a not–entirely–arti­fi­cial way, that if you are inter­ested in PR and the Web, as per the last post, then you ought to come to the event we’ve organ­ised at NMK on Tuesday next week (20/​​11/​​07), ‘Clients in the Wild’. There are about ten tickets left at this point, I under­stand. Click the

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