Starting a Blog

It takes more written words than it’s worth, so here we go with videos from people who have more talent than me and have taken the time.

…with Blogger, which has become a great platform for casual blogging nowadays, and is cer­tainly the easiest place to start, much

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About this New Theme

[This post is rather obvi­ously out-​​​​of-​​​​date.]

The most radical change you’ll see if you get to the site, rather than read it on RSS, is that it’s single-​​​​column. That cuts out a lot of the stuff that was here before, e.g.:

recent comments blogroll widgets

So to tackle those:

Recent Comments: To be honest, I write this

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At Mortlake Station

First day back to work. Thanks, world, for the 1000+ emails in my absence. Still, food for thought on the way:

I confess, I was totally taken in by this for a second. I thought, “Wow, there’s a course about blogging at our local college. That’s amazing.”

Of course, I was wrong. Because bloggers are sad, buck-​​​​toothed losers

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Wings of a Blog

Quick report from last Friday’s Fuel con­fer­ence. It was a well-​​​​planned day which I thor­oughly enjoyed, so well done to Ryan, Keir and the Carsonified team. It was also good to meet up again with a couple of fellow bloggers. Andrew from Imagination has written already about the atten­tion to detail shown in the design of

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A Last Note on the Carphone Warehouse Incident

If you need the history — I had a big problem with the company (blogged here), which was resolved the day after I wrote a post about it on this site (blogged here).

A lot of people might see this as a victory for blogs and bloggers. I’d agree, sure. But, on reflec­tion, I think it’s more of a victory

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How Carphone Warehouse Regained My Trust

This post is a follow-​​​​up to the last, rather less com­pli­mentary one, Goodbye, Carphone Warehouse, You Lied and Cheated

At 10am this morning — and it’s Saturday on a bank holiday weekend, you’ll note, I got a call from Sarah, a customer services manager at Carphone Warehouse. She gets Google Alerts for mentions of the company’s name on

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